We work with trusted third-party service providers (subprocessors) to deliver our services. This page lists all subprocessors that may process your personal data.
Last updated: October 14, 2026
All subprocessors are required to maintain appropriate data protection standards and are bound by data processing agreements that include:
Purpose: Cloud hosting, compute services, and data storage infrastructure
Data Types: All platform data, user content, application data
Purpose: Payment processing and subscription management
Data Types: Payment information, billing data, transaction records
Purpose: GraphQL API layer and real-time data synchronization
Data Types: Application data, user queries, metadata
Purpose: Frontend hosting, content delivery network, and AI Gateway (routes AI requests to the model providers listed here)
Data Types: Static assets, website content, usage analytics, AI prompts and responses routed through AI Gateway
Purpose: PostgreSQL database hosting and management
Data Types: Application database, user data, content metadata
Purpose: Analytics database and data warehousing
Data Types: Usage analytics, performance metrics, aggregated data
Purpose: Newsletter subscription management and email marketing delivery, including consent records and unsubscribe handling
Data Types: Email address, subscription status, consent date, signup source
Purpose: Internal CRM — mirrors newsletter contacts for customer relationship management
Data Types: Email address, newsletter subscription status and dates
Purpose: User authentication, sign-in, and account management
Data Types: Name, email address, hashed password, profile photo (when signing in with a third-party account), session and device information
Purpose: Product analytics, session recordings, and error tracking to understand and improve how our Services are used
Data Types: Usage events, pages visited, device and browser information, session recordings (which may include content you enter or view), and for signed-in users an account identifier and email address. IP addresses are anonymized
Purpose: AI model provider for the AI assistant
Data Types: Prompts, conversation history, and data you upload or reference in AI conversations
Purpose: Backup hosting of OpenAI models for the AI assistant
Data Types: Prompts, conversation history, and data you upload or reference in AI conversations
Purpose: AI model provider for AI features
Data Types: Prompts, conversation history, and data you upload or reference in AI conversations
Purpose: Backup AI model hosting for AI recommendations
Data Types: Prompts, conversation history, and data you upload or reference in AI conversations
Purpose: Backup AI model hosting for AI recommendations
Data Types: Prompts, conversation history, and data you upload or reference in AI conversations
Purpose: AI model used to correct malformed AI tool requests
Data Types: Prompts, conversation history, and data you upload or reference in AI conversations
Purpose: Monitoring and quality review of AI features
Data Types: Prompts and AI responses, data you upload or reference in AI conversations, account and conversation identifiers, feedback you give on AI answers
For subprocessors located outside the European Economic Area (EEA), we ensure appropriate safeguards are in place:
We will notify customers at least 14 days in advance of any material changes to our subprocessors, including:
Enterprise customers may object to new subprocessors as outlined in their Data Processing Agreement. If you object to a subprocessor change, please contact us within 30 days to discuss alternative arrangements. If we cannot accommodate your objection, you may have the right to terminate the affected services in accordance with your Data Processing Agreement.
Questions About Subprocessors?
For questions about our subprocessors, to request additional due diligence information, or to discuss data processing arrangements, please contact our Data Protection team.
Email: hello@datastory.tech
Response time: Within 14 days